Coldplay tickets for $11,000? Uproar in India after tickets sold out in minutes and resold for outrageously high prices

New Delhi CNN —

Fans eagerly awaiting the return of Coldplay to India were shocked to find tickets being resold online for as much as $11,000, prompting police to seek a statement from the CEO of the shows’ vendor over allegations of fraud.

The British rock band is playing three shows in Mumbai in January as part of its hugely popular Music Of The Spheres tour, its first concerts in the country since 2016.

Tickets were scheduled to go on sale by the official vendor, BookMyShow (BMS), at 12 p.m. local time on September 22. But for many users, the website and app crashed amid the demand.

When fans were able to get into the virtual queue to buy tickets priced from 2,500 to 35,000 rupees ($30 to $417), they said they were behind hundreds of thousands of users.

Within minutes, the tickets were sold out and reappeared on other platforms for as much as 960,000 rupees ($11,458), sparking anger over the purchase process and the suspected use of bots to scoop up seats. To put that into perspective, the World Bank says India’s current GDP per capitais $2,500 a year.

Amit Vyas, a lawyer and founding partner of Mumbai law firm Vertices Partners, was among fans waiting for tickets on the vendor’s website when he was suddenly locked out.

He filed a complaint with police, alleging the online ticketing platform made tickets available to scalpers and third-party websites for resale on the black market.

“Not a single person that I know in Mumbai and outside Mumbai – I got so many calls from friends in Delhi – no one got a ticket,” Vyas told CNN, expressing frustration that more isn’t being done to protect fans against bots and other reseller practices.

On Monday, the founder and CEO of BookMyShow, Ashish Hemjarani, was summoned by