Enough is enough: Japanese airlines clamp down on abusive travelers
Japan's two largest commercial airlines are toughening their stances against travelers who verbally or physically abuse airline staff.
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Japan's two largest commercial airlines are toughening their stances against travelers who verbally or physically abuse airline staff.
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Katsuji Nakazawa is a Tokyo-based senior staff and editorial writer at Nikkei. He spent seven years in China as a correspondent and later as China bureau chief. He was the 2014 recipient of the Vaughn-Ueda International Journalist prize.